Last updated: 1st October 2023

We know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting our web site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Personal Data That We Collect

We collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an account, ask us for an online quotation, or contact us for support. We get some of it by recording how you interact with our websites by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your devices. We also obtain data from third parties.

How We Use Personal Data

We use the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalise your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. And we use data to help show more relevant ads or market to you, whether in our own products supported by advertising or in products offered by third parties.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised. We also share data with controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights of our staff or property.

How to Access & Control Your Personal Data

You can also make choices about how we collect and use your data. How you can access or control your personal data will depend on what you want to amend. You have a right to access any personal information that we processes about you and to request information about:

• What personal data we hold about you.
• The purposes of the processing.
• The categories of personal data concerned.
• The recipients to whom the personal data has/will be disclosed.
• How long we intend to store your personal data for.
• If we did not collect the data directly from you, information about the source.
• The right to have incomplete or inaccurate data about you corrected or completed and the process for requesting this.
• The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.
• The right to lodge a complaint or seek judicial remedy and who to contact in such instance.

To obtain such information, either ask for an application form to be sent to you, or write to the Data Protection Officer at our registered office. In order to comply with GDPR, we have revised our SAR procedures to accommodate the 30 day timeframe for providing the requested information, and for making this provision free of charge.

Cookie Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies, by using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items you are interested in and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit and to keep track of your preferences in relation to your use of our website.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. Your online experience may be negatively affected if you choose to disable cookies.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.