Last updated: 1st October 2023

We operate a refund policy in accordance with the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013.

Incorrect or Poor Quality Items

Please contact us immediately if any items ordered are found to be of poor quality or different to that which was ordered. Please call or email us in the first instance at [email protected] with your name, order number, and details of the issue.

You have the right to a replacement or a full refund; this will depend on the nature of the problem & the time that has elapsed since ordering.